November 12, 2019

KY, short for Kuuki Yomenai, translates to “not able to read the air” in Japanese. It’s a term used to describe a person who can’t read the room, pick up on nonverbal cues, and read between the lines. In a “high-context” society like Japan, where people share a high le...

October 30, 2019

Several years ago, I read an article which changed the way I thought about love and facilitation. In “To Fall in Love with Anyone, Do This,” the author describes trying an experiment, based on a 1970 study, which demonstrated that intimacy can be accelerated using a re...

June 4, 2019

Let's face it. Most teams look and feel nothing like the photo shown above. Teams are made up of real people, with all their hang-ups, anxieties, moods, and history with others on the team. And that is what makes people interesting! Whether we are an external facilitat...

May 30, 2019

Someone asked me a while ago why I named my company HappyTeams. To my own disappointment, I couldn't answer properly, so here is one attempt. 

I want to help teams become happier, because happy teams are better teams. Recent research has shown that there is a compelling...

May 20, 2019

© Getty Images

Last week, I wrote about the reasons why town hall meetings are often undemocratic. But they can also be powerful opportunities to build engagement and a positive culture. I’ll share five simple ways to make town hall meetings more democratic and engaging...

May 12, 2019

What’s happening in this picture of a town hall meeting? We’re not in the room, but we can guess what is going on—there is tension in the room, and emotions are running high. Everyone wants a chance to put in their two cents’ worth. The leadership is becoming defensive...

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