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Team conflict resolution

A group of people around a meeting table fighting.jpg

Why is it important to address conflict in the workplace?

  • Conflict can cause stress and anxiety, distraction, mental fatigue, and even affect physical health.

  • Conflict is expensive! On average, managers spend over 4 hours per week dealing with conflict, which translates to 5 weeks of lost productivity per year. 
     

Source: "Conflict at Work: A Research Report from the Myers-Briggs Company," August 2022.

our approach

At HappyTeams, we see conflict as an opportunity for positive transformation-- greater collaboration, understanding, and better solutions.

 

Based on the principles and practice of Nonviolent Communication (developed by Marshall Rosenberg) and supplemented by our Five Lenses Approach, we take a facilitative, holistic approach to resolving workplace conflict. 

  • We prioritize listening and building understanding before searching for solutions.

  • ​We address fundamental, systemic issues that are often the cause of interpersonal conflict.

  • We approach conflict resolution from the perspective of team development, so that the whole team can grow stronger as a result.

find out more

Click below to read a case study of a team in conflict and how HappyTeams was able to help resolve their conflict

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